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	<title>Clark&#039;s Spot &#187; social profiles</title>
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		<title>Build a Tribe</title>
		<link>http://www.clarkspot.com/2009/05/build-a-tribe/</link>
		<comments>http://www.clarkspot.com/2009/05/build-a-tribe/#comments</comments>
		<pubDate>Tue, 05 May 2009 01:49:04 +0000</pubDate>
		<dc:creator>bclark</dc:creator>
				<category><![CDATA[Marketing-Communications]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[social profiles]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[tribes]]></category>

		<guid isPermaLink="false">http://www.clarkspot.com/?p=187</guid>
		<description><![CDATA[In the world of magazines, designers view readers as members of a tribe. Consider your social networking the same way. It has to do with knowing your audience. There&#8217;s a big difference between the audiences of Facebook, MySpace, Twitter, and LinkedIn. You wouldn&#8217;t write a press release when you want a billboard. And you wouldn&#8217;t [...]]]></description>
			<content:encoded><![CDATA[<p>In the world of magazines, <a href="http://www.time.com/time/specials/2008/top10/article/0,30583,1855948_1863163,00.html">designers view readers as members of a tribe</a>. Consider your social networking the same way.</p>
<p>It has to do with knowing your audience. There&#8217;s a <a href="http://www.pewinternet.org/Reports/2009/Twitter-and-status-updating/Part-1/Section-3.aspx?r=1">big difference</a> between the audiences of Facebook, MySpace, Twitter, and LinkedIn. You wouldn&#8217;t write a press release when you want a billboard. And you wouldn&#8217;t produce a short video if you want the local newspaper at your press conference.</p>
<p>Share the book that you&#8217;re reading on <a href="http://www.goodreads.com/">goodreads</a> and the news you&#8217;re reading on <a href="http://digg.com/">Digg</a>. It&#8217;s the basics: Pick the right medium to send your message to the target audience &#8211; so identify your target audience.</p>
<p>That means that your profile &#8211; or your profiles on different networks &#8211; each talk to a different tribe. You might meet people on Twitter but reconnect with old friends on Facebook while networking on LinkedIn. Build a separate audience on each profile or at least understand what your connections want when they connect with you on different networks. Don&#8217;t send direct mail when a phone call will do. And don&#8217;t treat each network as a chamber for your same words to echo around in. Find a way to make each profile useful and unique or save your time and just use one spot.</p>
<p>One of my friends posted advice handed out on <a href="http://www.hulu.com/watch/71113/nbc-today-show-are-we-addicted-to-social-networking-sites">The Today Show</a> during the weekend: &#8220;Build something meaningful and choose friends wisely.&#8221; It&#8217;s a good thing to keep in mind &#8211; focus on your audience. Do it online and offline. That way you&#8217;ll encourage your tribe to listen to its chief &#8211; you.</p>
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		<title>The Empty Room Problem</title>
		<link>http://www.clarkspot.com/2009/04/the-empty-room-problem/</link>
		<comments>http://www.clarkspot.com/2009/04/the-empty-room-problem/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 02:13:53 +0000</pubDate>
		<dc:creator>bclark</dc:creator>
				<category><![CDATA[Marketing-Communications]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[room theory]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[social profiles]]></category>
		<category><![CDATA[tools not solutions]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.clarkspot.com/?p=182</guid>
		<description><![CDATA[What do you do when you build a strategy around something that won&#8217;t work? Twitter is getting a lot of buzz, but there are also recent reports indicating that it isn&#8217;t getting return users. That&#8217;s led some to suggest that Twitter&#8217;s future is limited. I smile when I see people who believe Twitter will magically [...]]]></description>
			<content:encoded><![CDATA[<p>What do you do when you build a strategy around something that won&#8217;t work?</p>
<p>Twitter is getting a lot of buzz, but there are also <a href="http://blog.nielsen.com/nielsenwire/online_mobile/twitter-quitters-post-roadblock-to-long-term-growth/">recent reports indicating</a> that it isn&#8217;t getting return users. That&#8217;s led some <a href="http://adage.com/digital/article?article_id=136318">to suggest that Twitter&#8217;s future is limited</a>.</p>
<p>I smile when I see people who believe Twitter will <a href="http://mashable.com/2008/11/10/twitter-community/">magically generate a community</a> &#8211; a real community with meaningful conversation, <a href="http://www.pbs.org/mediashift/2009/02/journalists-still-a-twitter-about-social-media035.html">stave off newspapers dying of attrition</a>, or let <a href="http://www.nytimes.com/2009/04/26/magazine/26wwln-lede-t.html?_r=1">a politician to show his or her <em>real</em> side to his or her constituents</a>. Twitter: the magic pill that solves all of your problems.</p>
<p>Here&#8217;s the problem: People are looking at Twitter as a tool unto itself. Twitter&#8217;s usefulness is being driven by a number of extensions, widgets, websites, and other programs that make the system easier to use. Twitter The Website simply won&#8217;t be useful to tens of millions of people. Even augmented by all of these utilities, Twitter will struggle to be useful once its fad phase is over.</p>
<p>It&#8217;s simply a chat room without walls. You select who you want to private message. You sort through the noise to hear them back. Following is just how you select who you&#8217;re exchanging private messages with. Except that you don&#8217;t private message. You write an endless stream of thoughts that are posted to the world to see and hope that people find you interesting enough to subscribe to your brain&#8217;s witty thoughts or to the articles that you promote. (If not, you&#8217;re talking to yourself.)</p>
<p>Sure, I use Twitter. You can see the recent updates in the Lifestream on the side of the front page. If you peruse my whole history of tweets, you&#8217;ll see a lot of junk in there. Some of it is idle chatter and noise simply because I hadn&#8217;t posted in a few hours. (How sad is that?) The truth is I&#8217;m continuing to play with <a href="http://twitter.com/">Twitter</a> the same way I&#8217;m playing with accounts on <a href="http://www.flickr.com/">Flickr</a>, <a href="http://www.goodreads.com/">Goodreads</a>, and <a href="http://digg.com/">Digg</a>. Each network specializes in something &#8211; they each have their own niche. And none will be the single solution. You&#8217;ve got to learn to drive each one.</p>
<p>These sites work best when you break down the illusion that you do everything on one network. In my job, I&#8217;ve seen our success where we&#8217;ve broken down the imaginary walls that divide social networks into individual rooms. Otherwise you&#8217;re trapped in a room where there may be nobody to listen.</p>
<p>It&#8217;s frustrating to build a room &#8211; or a profile &#8211; that you spend a lot of time developing, but that can&#8217;t a solution. Don&#8217;t look for a lasting audience on a site with so many people who don&#8217;t come back.</p>
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		<title>Empower the Outliers</title>
		<link>http://www.clarkspot.com/2009/04/empower-the-outliers/</link>
		<comments>http://www.clarkspot.com/2009/04/empower-the-outliers/#comments</comments>
		<pubDate>Sun, 12 Apr 2009 02:05:10 +0000</pubDate>
		<dc:creator>bclark</dc:creator>
				<category><![CDATA[Marketing-Communications]]></category>
		<category><![CDATA[distribution]]></category>
		<category><![CDATA[empower]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[social profiles]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[user-generated]]></category>

		<guid isPermaLink="false">http://www.clarkspot.com/?p=167</guid>
		<description><![CDATA[I stumbled across a post on doteduguru about a week ago that discussed bringing all of the departments and divisions of a college under a social media brand presence. The basic theme: marketing departments and webmasters should take the lead in creating social network profiles. They can use this lead to advise or discourage individual [...]]]></description>
			<content:encoded><![CDATA[<p>I stumbled across a post on <a href="http://doteduguru.com/">doteduguru</a> about a week ago that discussed <a href="http://doteduguru.com/id2601-reining-outliers-university-wide-cohesive-socialmedia-presence.html">bringing all of the departments</a> and divisions of a college under a social media brand presence. The basic theme: marketing departments and webmasters should take the lead in creating social network profiles. They can use this lead to advise or discourage individual departments from pushing into these programs.</p>
<p>I work at a place that&#8217;s pushing itself into many of these networks. I&#8217;ve helped to shepherd and create our own little area with the idea of being part of the conversation, and I&#8217;ve been approached with questions about how other offices can do what we do. I &#8211; and a few other folks (who get it) in other departments &#8211; spend time checking in on unofficial pages just to monitor. But there&#8217;s no institutionally organized (or if there is, there&#8217;s no lead dog).</p>
<p>There&#8217;s too high a cost to not be a part of these conversations &#8211; to not standing in these rooms. We&#8217;re trying to figure out who grabbed some of the branded real estate and created some of the initial pages and profiles. In a way, this really forces us to be part of the conversation &#8211; to be respectful of the community norm of not being over the top in our promotion.</p>
<p>Rachel wrote about the merit of becoming the go-to office for other departments interested in creating profiles on the various networks. The larger gain is in creating the dominant profile. Some of our profiles that weren&#8217;t the first created on a site are lost beneath the initial profiles. This hasn&#8217;t been a problem, and we continue to watch for any issues. But we&#8217;re faced with creating a series of profiles that tie together under one theme &#8211; something that takes time and the focus of a handful of people in disparate offices.</p>
<p>One of the overstated new rules is <a href="http://www.veen.com/jeff/archives/000791.html">the need to give up control</a>. Don&#8217;t think you&#8217;ll pull everyone under your page. But do be as friendly and as helpful as possible &#8211; a good community member &#8211; to get others to look for leadership. You can run as lead dog, but you can&#8217;t rein in others unless the executives decree it. That&#8217;s the easiest way to get someone to set up a spoof page &#8211; one that you can&#8217;t control and one likely to draw lots of attention.</p>
<p>Stay dominant by being open to others and making it easy for everyone to contribute to your work and profile.</p>
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